"From the start of the process, we experienced staff who were sensitive, efficient and ultimately professional. We were offered guidance and support every step of the way and we cannot thank the team at Venture enough. We would absolutely recommend them."
| 4 July, 2021
"Professional, friendly and always there to help. Taylor at Venture Residential sold our home for us, and for the asking price which is amazing! It was my first time selling and Taylor and his team made it seem so much less daunting! Would highly recommend!"
| 25 May, 2021
"Charlie was extremely unprofessional. We attempted to make an offer on a house 8% under the asking price, to which he seemed to take personal offence. He described it as 'insulting' and was resistant to even relaying the offer, which is a fundamental obligation of his role. His tone was rude and inappropriate.
Prior to this moment, he was generally disinterested and not especially helpful. Our experience of Venture was therefore quite unpleasant."
| 24 May, 2021
"Pleased with the service and professionalism by Taylor Kay and Caroline Opie from the first point of contact to valuation and recommendations."
| 11 March, 2021
"Faye was professional and helpful cannot praise enough and made the sale process quick and easy. She accommodated whatever I requested to ask the purchasers lawyer i.e. completion date and time of exit.
Thank you, Venture Residential Sales Team"
| 26 October, 2020
"First class communication and attention to detail from Faye. She really made the whole process a lot easier and less stressful for me. She\'s a real asset to Venture Residential and I wouldn\'t hesitate to use them again."
| 1 October, 2020
"I have used Venture, the Crook office for my last 3 house sales and to be honest, find them to be the best agents available.
Communication is excellent, the photos are very very good.. and that\'s the bit that will sell your house.
Fees are also good, although that is less important when you just want your property sold."
| 20 August, 2020
"After a disastrous experience with my prior agent including months of being messed about - I was contacted by Murray who managed to convince me to give Venture a try. I am so glad I did, Murray and his team did everything they said they would and they did it in 10 weeks from offer to completion. I would not hesitate to recommend them to anyone who has a house to sell. This was just after lockdown as well. I cannot thank them enough for all that they did"
| 18 August, 2020
"Big thanks to Faye and all the team at Venture Residential for achieving sale on my house. Used two online agents prior which I wouldn\'t recommend. Local Estate Agents all the way. Team worked and kept me updated all through lock down and completed sale. This I will be forever grateful for. Best wishes \\m\/"
| 12 August, 2020
"Renting a flat can be stressful specially this year. Chantelle helped a lot with sorting things out and made sure my move in as easy as it should be. Chantelle is an amazing and super professional agent."
| 28 July, 2020
"We wanted to rent a house from this agency
First house we have signed agreement and paid deposit and rent
Day before our moving date we got told we can\'t move because house needs to be renovated.
2nd house we have been told all is fine just needed to run a quick reference , after what they said we need to pay 600£ upfront which will get everything passed
Next day they said we can\'t rent the house.
To get whatever information we had to wait more than a day for a reply."
| 27 July, 2020
"Chantelle is a great agent to deal with!
Helpful in all aspects of us renting our house!
We would highly recommend Chantelle to anyone looking for an agent to handle their property purchase!"
| 24 July, 2020
"If I could give Ashleigh Lawrence more than 5 starts I will definitely do so. Very quick response. She was just above and beyond with her professionalism and always there to help us.
She answered all our questions and also explained us how the house look and what to expect. Everything was exactly as explained.
Keep the good work you are doing !"
| 10 July, 2020
"Great service from selling to completing purchase.
Taylor Kay provided great advice for the sale price and how to market the house. Charile was a good professional estate agent showing potential buyers around our property, Faye was an outstanding assistance in ensuring the smooth operation of our move and pushing for us to move on a given date. She worked above and beyond what we would have expected even during the Covid 19 time. Wtihout her involvment we would still be wating to move!"
| 7 July, 2020
"My journey to my new house with the help of venture residential has been really great.
As I first time buyer, I relied on their expertise for a smooth transition and they exceeded my expectations. Credit to Faye who has been very patient with us all through the process."
| 1 July, 2020
"Thanks to Charlie for his professional viewings and securing us a buyer very quickly. Many thanks to Faye who managed to liaise with all in the chain despite the lockdown making things additionally stressful, ensuring we were able to complete pain free. Her calmness and support was what we needed in exceptional circumstances and we are forever grateful."
| 2 June, 2020
"This one was long but Faye you are a Jem you helped us all the way. I had a lot of problem with communications with DC law but we really appreciate the help that your company gave to us during the course of preparing for this sale we really appreciate it and the family is very grateful that it is finally over at last."
| 27 April, 2020
"Just completed on a difficult sale. 60 odd years remaining on the lease and the usual overload of paperwork needed for leasehold properties. The sales team were always there at the end of the telephone with reasurance , help with filling out the forms and answering any queries.
Thanks so much. Mr C .Norden"
| 5 March, 2020
"This agency it is a very serious and professional one.
I want to thank Faye Cartwright for all her help and quickly responses all the time."
| 3 March, 2020
"During a very difficult sellers market, Venture were relentless in getting my property sold. Bhavin one of the directors is a fantastic salesman.
Faye Cartwright the sales progressor was fantastic, pushing the sale along to a satisfactory exchange.
Thanks guys you were brilliant."
adrian thomas hasson
| 22 February, 2020
"Faye, the sales progresser was amazing , she certainly knows her job, Faye kept us so well informed at all times, from the start of sale until the end of the sale , will definitely recommend her"
| 29 January, 2020
"My agent Chantelle with her dedicated staff was professional and clarified all my queries with patience and got information in her fingertips.
I\'m pleased with her service for she does engage me with the ongoings as I\'m working overseas most times. The tenant was identified and my apartment is now rented out.
I receive a schedule monthly statement through email notifying funds are being credited.
So far no problems had cropped up."
| 29 January, 2020
"Chantelle provides a great service and has been very helpful and helped us find our new home In November 2019"
| 27 January, 2020
"The process has been extremely easy and Chantelle helped me to sort out referencing and made my move in as easy as it should be. Chantelle is an amazing and super professional agent."
| 24 January, 2020
"Venture Residential have been very helpful in all respects. Whenever I have had to phone them with regard to any issues I normally deal with Chantelle, she always goes out of her way to help me in any way & I cannot speak more highly of her. If she is not available when I phone I speak with Sam. Any problems with the property they are always taken care of without delay."
clive david how
| 23 January, 2020
"Excellent estate agents got us asking price and was fantastic through the whole service Faye the sales progressor kept us up to date on everything we highly recommend venture residential"
| 23 January, 2020
"Excellent service from all the team especially for Charlie which I found very helpful and professional throughout my experience I was very impressed with his friendly service and keeping me updated when I had viewings and follow up with feedback. Would recommend to anyone."
| 21 January, 2020
"Thank you so much venture Faye you were absolutely amazing I was so stressed but you put my mind at ease constant phone calls and updates I was kept informed all through the process you are such a professional thank you again so much
I would also like to thank Francesco with his brilliant negotiating skills so chatty and made viewing so easy many thanks
| 12 December, 2019
"Always considered my needs and were very responsive every time. If there were any changes from the buyer's side, Venture kept me in the loop so I never felt I was in the dark."
| 3 December, 2019
"Great service from Venture Residential from start to finish , They sorted out probate valuation & sale of property with excellent feedback all the way. Would certainly use again."
| 7 November, 2019
"Faye provided a thoroughly professional service and I was kept totally informed by phone and email with updates and prompt replies.I reccomend her services and those of Venture Residential."
Gordon Dennis Bavister
| 6 November, 2019
DO NOT USE THIS ESTATE AGENT!
They are refusing to give our deposit back under false accusations and claims. They have tried to break terms of the contract, and have lied on multiple occasions about people entering our property.
Now I am trying to complain, no one seems to want to speak to me."
| 8 October, 2019
"Great agent for all of my property needs in Luton. They are very professional and very thorough. Big thanks to Chantelle."
| 12 September, 2019
"Very pleased with the support received from Chantelle and her team for our recently rented property.
We would highly recommend them and hopefully continue to collaborate with them in the long term"
| 11 September, 2019
"Chantelle was fantastic in keeping me up-to-date with the viewings and feedback whilst looking to rent the property. As ever, she was professional but friendly and was the reason I chose Venture Residential in the first place."
| 3 September, 2019
"I am really impressed by Chantelle. She have been very professional to work with and my point of contact throughout the process, She was very knowledgeable and highly skilled. She made sure every thing was clear and communicated very well with me throughout the process. I still can\'t believe how quickly she negotiated the letting of my house at the price reasonable.
She is an inspirational to Venture, hope she gets the credit she deserve to progress her career."
| 3 September, 2019
"I want to thank the Chantelle at Venture Residential, She have been fantastic. My house only went live at the weekend and they have within 4 days, secured an offer for me. I have been kept informed at all times and would highly recommend Chantelle at Venture to anyone looking for that different calibre of Estate Agents. Their local knowledge is second to none and they do their profession proud. Thank you all for making this so easy."
| 3 September, 2019
"Decided to rent out my property and Venture Residential found me tenants within about a week. Not only this but for the full rental amount I was hoping for."
| 30 August, 2019
"Thank you so much to get the dream property with Venture Residential
Francesco help me a lot; is one of the best negotiator. I saw a lot of property before and really I was confused; but Francesco help me to decided with is the best for me... Thank you a lot"
Horia Adrian Diaconu
| 23 August, 2019
"Very impressed with Venture so far. Francesco is very helpful and quick with updates on viewings\/offers.
Also very knowledgeable and prepared, so able to answer all my questions straight away whilst at the vieiwng.
| 26 July, 2019
"Francesco was brilliant from start to finish with my house sale. After having a bad experience with PB (hardly no viewings, feedback or contact) and the house being on the market since March, I wasn’t holding out much hope. Plenty of decent viewings with honest feedback which has lead to my house being sold after being on the market for two weeks!!!"
| 17 July, 2019
"Agent gave us an excellent service, straight forward and direct, understood just what we wanted and was not pushy.
Thanks to him we now look forward to our have new home."
| 13 July, 2019
"Honestly, Francesco was very easy to talk to which made it that much easier to say we did not like a certain part of the house. He was very smiley and had a great sense of humour - much needed when you have travelled from another City! He even spoke to our 12 yr old like a partner and showed that his views mattered when choosing a house. Definitely recommend this company and Francesco for house viewings; we are extremely pleased."
| 18 June, 2019
"Venture have provided excellent service, during what has been a tricky sale involving my elderly mother and a property requiring refurbishment. They have arranged multiple viewings and two buyers, one of whom is now proceeding. They have kept me informed throughout the process and provided useful feedback following viewings. I would recommend them to any prospective customers."
| 30 May, 2019
"I found Francesco to be very professional and helpful, keeping us informed of progress at every step and offering feedback after every viewing which was very useful. He managed to negotiate the price we were comfortable to accept."
| 24 May, 2019
"Wishing to thank the whole team. Including Charlie, Francesco and any one else within the sales team who had dealings with the sale of our property. Can not thank the whole team enough for their support and proffesional guidance over these last few months."
Mr& Mrs Wild
| 16 May, 2019
"Very proactive and honest in finding me tenants and relaying feedback in a timely manner.
Knowledge of the area second to none."
| 15 May, 2019
"THE WORST ESTATE AGENT IN TOWN.
We recently viewed a property and was willing to pay the asking price however the property was sold under the table to another buyer. THESE GUYS HAVE NO CUSTOMER SKILLS AND ARE RUDE AS ANYTHING. You can call them 100 times but no one WILL EVER GET BACK TO YOU.
Wether you are selling a house or buying a house please stay away from these con artists.
I have bought and sold many properties but I have never COME ACROSS SUCH UNPROFESSIONAL PEOPLE AND THIS WAS MY FIRST AND LAST TIME.
STAY AWAY FROM THESE PEOPLE IF YOU DONT WANT TO GET RIPPED OFF."
| 9 May, 2019
"My move started off straightforward enough but as time went on delays in the process made me feel uncomfortable and that all was not well.
Faye started to chase the other parties involved and I was impressed with the way she professionally continued to follow up constantly whilst giving me honest timely feedback.
I found her to be invaluable in my move, especially at times when I thought it may fall through."
| 2 May, 2019
"We received a very professional service from all the team at Venture (Leagrave), in particular Bhavin and Faye were outstanding..
My special thanks to Faye for providing a superb service throughout. Her support was invaluable in what was a long process. She was always available, friendly and professional throughout.
I would recommend their services to anyone as my experience with Venture was flawless..."
| 26 March, 2019