DO NOT USE THIS ESTATE AGENT!
They are refusing to give our deposit back under false accusations and claims. They have tried to break terms of the contract, and have lied on multiple occasions about people entering our property.
Now I am trying to complain, no one seems to want to speak to me."
| 8 October, 2019
"Great agent for all of my property needs in Luton. They are very professional and very thorough. Big thanks to Chantelle."
| 12 September, 2019
"Very pleased with the support received from Chantelle and her team for our recently rented property.
We would highly recommend them and hopefully continue to collaborate with them in the long term"
| 11 September, 2019
"Chantelle was fantastic in keeping me up-to-date with the viewings and feedback whilst looking to rent the property. As ever, she was professional but friendly and was the reason I chose Venture Residential in the first place."
| 3 September, 2019
"I am really impressed by Chantelle. She have been very professional to work with and my point of contact throughout the process, She was very knowledgeable and highly skilled. She made sure every thing was clear and communicated very well with me throughout the process. I still can\'t believe how quickly she negotiated the letting of my house at the price reasonable.
She is an inspirational to Venture, hope she gets the credit she deserve to progress her career."
| 3 September, 2019
"I want to thank the Chantelle at Venture Residential, She have been fantastic. My house only went live at the weekend and they have within 4 days, secured an offer for me. I have been kept informed at all times and would highly recommend Chantelle at Venture to anyone looking for that different calibre of Estate Agents. Their local knowledge is second to none and they do their profession proud. Thank you all for making this so easy."
| 3 September, 2019
"Decided to rent out my property and Venture Residential found me tenants within about a week. Not only this but for the full rental amount I was hoping for."
| 30 August, 2019
"Thank you so much to get the dream property with Venture Residential
Francesco help me a lot; is one of the best negotiator. I saw a lot of property before and really I was confused; but Francesco help me to decided with is the best for me... Thank you a lot"
Horia Adrian Diaconu
| 23 August, 2019
"Very impressed with Venture so far. Francesco is very helpful and quick with updates on viewings\/offers.
Also very knowledgeable and prepared, so able to answer all my questions straight away whilst at the vieiwng.
| 26 July, 2019
"Francesco was brilliant from start to finish with my house sale. After having a bad experience with PB (hardly no viewings, feedback or contact) and the house being on the market since March, I wasn’t holding out much hope. Plenty of decent viewings with honest feedback which has lead to my house being sold after being on the market for two weeks!!!"
| 17 July, 2019
"Agent gave us an excellent service, straight forward and direct, understood just what we wanted and was not pushy.
Thanks to him we now look forward to our have new home."
| 13 July, 2019
"Honestly, Francesco was very easy to talk to which made it that much easier to say we did not like a certain part of the house. He was very smiley and had a great sense of humour - much needed when you have travelled from another City! He even spoke to our 12 yr old like a partner and showed that his views mattered when choosing a house. Definitely recommend this company and Francesco for house viewings; we are extremely pleased."
| 18 June, 2019
"Venture have provided excellent service, during what has been a tricky sale involving my elderly mother and a property requiring refurbishment. They have arranged multiple viewings and two buyers, one of whom is now proceeding. They have kept me informed throughout the process and provided useful feedback following viewings. I would recommend them to any prospective customers."
| 30 May, 2019
"I found Francesco to be very professional and helpful, keeping us informed of progress at every step and offering feedback after every viewing which was very useful. He managed to negotiate the price we were comfortable to accept."
| 24 May, 2019
"Wishing to thank the whole team. Including Charlie, Francesco and any one else within the sales team who had dealings with the sale of our property. Can not thank the whole team enough for their support and proffesional guidance over these last few months."
Mr& Mrs Wild
| 16 May, 2019
"Very proactive and honest in finding me tenants and relaying feedback in a timely manner.
Knowledge of the area second to none."
| 15 May, 2019
"THE WORST ESTATE AGENT IN TOWN.
We recently viewed a property and was willing to pay the asking price however the property was sold under the table to another buyer. THESE GUYS HAVE NO CUSTOMER SKILLS AND ARE RUDE AS ANYTHING. You can call them 100 times but no one WILL EVER GET BACK TO YOU.
Wether you are selling a house or buying a house please stay away from these con artists.
I have bought and sold many properties but I have never COME ACROSS SUCH UNPROFESSIONAL PEOPLE AND THIS WAS MY FIRST AND LAST TIME.
STAY AWAY FROM THESE PEOPLE IF YOU DONT WANT TO GET RIPPED OFF."
| 9 May, 2019
"My move started off straightforward enough but as time went on delays in the process made me feel uncomfortable and that all was not well.
Faye started to chase the other parties involved and I was impressed with the way she professionally continued to follow up constantly whilst giving me honest timely feedback.
I found her to be invaluable in my move, especially at times when I thought it may fall through."
| 2 May, 2019
"We received a very professional service from all the team at Venture (Leagrave), in particular Bhavin and Faye were outstanding..
My special thanks to Faye for providing a superb service throughout. Her support was invaluable in what was a long process. She was always available, friendly and professional throughout.
I would recommend their services to anyone as my experience with Venture was flawless..."
| 26 March, 2019
"Well done Venture Residential in selling our building plot. Property is rarely a straightforward business but it is definitely made easier when you have a genuine estate agent on your side and able to communicate and manage all parties in a proffessional and efficient manner. They are very approachable and we look forward to working with them in future."
| 22 March, 2019
"Would recommend venture residential Luton to anyone. Very professional and friendly. A great team. First class cannot recommend them enough."
| 21 March, 2019
"The agent was very efficient, he managed to make me visit 5 properties in one go, friendly, professional, helpful, good knowledge of the properties details, a file was ready for each house, good verbal description.."
| 15 March, 2019
"Francesco & Faye are super players within Venture resident team.
They were very supportive, helpful and very professionals.
I have extremely good experience with Venture Resident."
Prince & Saima
| 13 March, 2019
"An outstanding and professional service provided by Chantelle Atwell at Venture residential. I had no problem letting my property. She handled everything swiftly and efficiently, ensuring that the tenant was suitable. She found the most wonderful tenant, who will look after the property. Chantelle has an ncredible knowledge of the local area and goes well above and beyond the call of duty to provide a superb service. I cannot thank her enough."
| 8 March, 2019
"Thank you for a fantastic service. Great communication and very helpful throughout the whole process. Would highly recommend. Keep up the great work."
| 7 March, 2019
"I have been very happy with the advice and openness provided by Bhavin in the assessment and sale process of an investment property followed by regular updates from the sales progression provided by Faye.
A friendly and helpful service offered by the whole team when contacting the office with prompt updates always provided. I'm happy to recommend Venture and hope to be working with them in the future."
| 5 March, 2019
"Very friendly service from Francesco. Easy to get along with and easy to contact. Certainly helped us in the process of buying our first home."
| 3 March, 2019
"Very good experience when buying my house Faye had helped me in getting my house very quickly thank you very much"
| 28 February, 2019
"He was very approachable and made us feel comfortable as we are a first time buyer.
I felt he knew what we were after From the first phone call. This was very impressive."
| 28 February, 2019
"As first time buyers, navigating the world of house searches, solicitors, fees and planning could have easily felt overwhelming if it wasn't for Faye's expertise guiding us at each step. Faye clearly explained processes to us, was determined in following up and kept us well informed along the way."
| 13 February, 2019
"Great service and very attentive, Faye was always happy to help and happy to answer our concerns. Happy to recommend."
| 13 February, 2019
"Thank you all the team for all the work done, during all the process. Starting for finding a house, a lot of view accompanied by Charlie, 5 stars to him, really good person. Finding the house and transaction. Thank you Faye for facilitating the communication with the seller. And not forgetting Chantelle, still helping us."
| 12 February, 2019
"Chantelle has been my agent for the rental process of a flat. As future tenant she showed the property and made sure that all the documentation was in place and when any delays showed up she was flexible with the times for both tenants and landlady allowing both part to conclude the contract in a stress free way."
| 12 February, 2019
"After having a bad experience with another big brand agent in Luton, I found Venture Residential using google. The service level was 10 times better from the initial valuation meeting. They managed to sell our property within 3 weeks. We had very straight forward conversations and let them know the limitations and ot acceptances and hey delivered. All the sales team were very good but Francesco was the guy that did it for us. Showed off our house in the right way and pointed people to what they needed to know. Once the sale got agreed it was over to Faye who help push things along. We did have problems but she was there to help nudge and get it over the line.
If you need an agent that gets things done call Venture Residential"
| 11 February, 2019
"Just wanted to say leave a review about the service I have received from Venture residential on the sale of my property on Calnwood Road, Luton
I initially purchased this property as an investment property, the location with the house being in close walking proximity to the hospital was the key factor in my decision.
My initial thoughts were to create a HMO and to let it out to doctors that work in the hospital. After spending a substantial amount of cash creating a HMO my options became somewhat limited due to tough HMO regulations. At this stage, I decided to contact several estate agents in the area to evaluate my options, ultimately I needed sound advice on my next move.
I met Bhavin from Venture and he was by far the most knowledgeable agent I came across and he advised me the next steps I need to take which led to deciding to put the property on the market. It was very apparent he knew and understood the market which gave me confidence in decision making process. The price was reflective of comparable properties in the area and I made the recommended amendments to change the property to suit all buys (not only investors).
I had my first offer with 4 days listing on the market and the house was sold with a couple of weeks of it coming on the market, I expected a long drawn out process with numerous viewing however Venture Residential not only achieved an offer I was happy with but had qualified the purchaser beforehand. I could not be happier with this process of the sale and the communication I received throughout the sale.
This led to the sales chasing and making sure the transaction went as smoothly as possible. I felt well informed and communication from Faye has been exceptional throughout the whole process. Her knowledge in the sale process has been fantastic to the point she was able to help through the enquiries process just as efficiently as my solicitors were able too. I cannot be happier with the service from the whole team at Venture residential and would not hesitate to recommend them to all my family, friends and colleagues. I have been involved in various transactions in the past and this was by far my best experience.
Well done to Venture Residential and best of luck for the future, I can confidently say if I am looking at selling in the future, it would only be Venture Residential that I would use."
| 8 February, 2019
"Charlie really stood out to me in providing excellent service. He is professional and confident and has good customer care. You always get a call after viewing and even if the viewing was not successful, he made you feel like the next one would be."
| 6 February, 2019
"Very good experience when buying my house. Helped me a lot with the paper work and with getting the. Key as soon as possible and thank you to all the staff members."
| 6 February, 2019
"We always had answers to our question in short time. The agent has been always on our side. She came on her day off to show us our House with good committent"
| 2 February, 2019
"Chantelle managed to help us get the house that we wanted, she provided all the information that we needed and we got our property really quick"
| 1 February, 2019
"VR are very professional, I spoke to Chantelle with regards to renting in a specific area & my budget- she was able to tell me over the phone what properties were available, she swiftly booked me a viewing and she was honest (she didn't try to hide the fact that the property didn't have the best finished touches) she was able to negotiate rent amount. From start to finish the process took 2 weeks- references were done within 2/3 minutes on line. We have had an issue with the boiler as it was new& we had the engineer out the next day- this is all down to Chantelle's prompt communication skills communicating with the landlord & myself& always confirming updates via email as I can not always answer the phone. After having traumatic experiences with rip off con artist letting agents I am finally releaved that when an issue is reported it is resolved within the specified time frame (typically 24 hours) i can not recommend Chantelle enough , she's an excellent communicator , gets things done and does not buff you off. She spotted that the conservatory keys were not handed over on check in and swiftly chased the landlord who is not the quickest of landlords. In terms of contractors she's honest with the landlord and advises on price & skill as oppose to getting a cow boy in to patch up a problem which will reoccur & in the long run cost the landlord more."
| 1 February, 2019
"Faye really helped me with the process of purchasing a property. She went out of her way, above and beyond. Amazing help."
| 1 February, 2019
"I am very pleased with the services provided by Chantelle. She was very helpful and she found great flat for me! :)"
| 1 February, 2019
"Venture residential has the best agents working in Luton. They are very friendly and work out of the way to help out in matters related to the purchase of the property.
They helped me find the right property in my budget and helped me throughout the process and at times when I was pushing them for keys without any prior appointment to look out for any snagging issues before contracts were exchanged both Faye and Charlie went out of their way to help me out. They also helped me with completion to be on time and helped sorting out any other issues prior to handing over the keys.
I have been to a few agents in my long search and find them the best.
Thank you Charlie, Faye and Venture"
| 30 January, 2019
"Faye has been very professional, keeping you informed at every stage of the buying process. A pleasure to deal with."
| 28 January, 2019
"Francessco is an excellent Estate Agent who really meets your needs and requirements. His personality is 11/10 and he really helped us find an excellent home using his great expertise. I'd really reccomend Francessco for all your sales needs as he looks afters you, goes out his way just to keep you as a priority and helps you in all ways to keep the purchasing of a home peaceful. Excellent!"
| 24 January, 2019
"Good experience very helpful would definitely recommend them to other sellers was with p & r property for 12weeks very negative experience and venture have managed to sell my property in under a week"
| 23 January, 2019
"In my three months of house hunting experience, I have come across more than a dozens of agent, by far Mr Francesco is the best.
He was not pushing me at all. He was always in smile and always speaking on my behalf. He never judged a property for me, instead he tried to find out why a property may not be good for my described situations.
Also, when it came to pricing, he did not gave his opinion at all, instead he allowed me the freedom and did not push me at all.
It was however unfortunate that some communication was not taken seriously by his manager, which later caused some uncomfortable situations and I fully and firmly believe its not his fault.
I am quite pleased with her. She is very professional and always communicated to give regular update to all parties without hesitation. My mortgage was delayed and she even tried calling relevant people in the bank to chase that up."
| 16 January, 2019
"I made an appointment to see house he was on time and a good attitude full of knowledge l would recommend him"
| 15 January, 2019
"From first meeting Venture we were impressed by their professionalism but also their sensitivity in regard to our wishes.During the valuation process they answered all our questions and addressed all our concerns so much so we felt comfortable entrusting them with the sale of our home and within 4 weeks of going on the market it was sold!
We would like to thank Donna Reed,Secretary,who was so very helpful and patient with us in compiling the property brochure.
Francesco Cannella,Trainee Sales Negotiator,who conducted all the viewings and was instrumental in the sale of our home.
But lastly and most importantly Faye Cartwright,Sales Progressor, who was invaluable and absolutely fantastic in her role as an intermediary between the buyer, both solicitor's and ourselves.
In closing my only sadness is the fact Venture do not have a branch in Herfordshire. As they would have been our number one choice as Agent to find our new home."
| 14 January, 2019
"Francesco was very personable and knowlegable. He's very easy to talk to and has made the process of buying a property very simple and straight forward. I wish all estate agents were as switched on as him."
| 20 December, 2018